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Configure a Chatbot for your website

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Click on "Tools"

Click on "Tools"
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Click on "Chatbot Assistant"

Click on "Chatbot Assistant"
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Click the plus icon button

Click the plus icon button
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Enter the name of your chatbot. Only the people of your organization will see this name (not the end user).

Enter the name of your chatbot. Only the people of your organization will see this name (not the end user).
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Enter the domain you your website

Enter the domain you your website

Warning: always add the full URL: https://www.iterates.be/ is OK https://iterates.be/ is OK https://agency.iterates.be/ is OK iterates.be is NOT Ok

The Chatbot code can be added only on these domains. If you have several websites that must target the same knowledge base, add all of them. It can be useful for companies with an intranet on a subdomain, for example.

No need to add all the pages of your website. Our tools will automatically recognize the root of the website to allow the website page to access the chatbot.

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Select you knowledge bases that the chatbot will access

Select you knowledge bases that the chatbot will access
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If you like, you can personalize the label which will be displayed on the top of the chatbot box. If you keep it empty, a default value will be displayed.

If you like, you can personalize the label which will be displayed on the top of the chatbot box. If you keep it empty, a default value will be displayed.
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If you like, you can personalize the label which will be displayed on the user's message on the chatbot. If you keep it empty, a default value will be displayed.

If you like, you can personalize the label which will be displayed on the user's message on the chatbot. If you keep it empty, a default value will be displayed.
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If you like, you can personalize the label which will be displayed on the chatbot's response message. If you don't keep it empty, a default value will be displayed.

If you like, you can personalize the label which will be displayed on the chatbot's response message. If you don't keep it empty, a default value will be displayed.
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If you like, you can personalize the chatbot letter which will be displayed on the chatbot avatar. If you keep it empty, a default value will be displayed.

If you like, you can personalize the chatbot letter which will be displayed on the chatbot avatar. If you keep it empty, a default value will be displayed.
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If you like, you can personalize the chatbot icon displayed in the bottom right-hand corner. If left empty, a default icon will be displayed.

If you like, you can personalize the chatbot icon displayed in the bottom right-hand corner. If left empty, a default icon will be displayed.
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You can search to find the best icon for your chatbot.

You can search to find the best icon for your chatbot.
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You can use your band color to personalize the chatbot icon on your website.

You can use your band color to personalize the chatbot icon on your website.
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You choose the color as such

You choose the color as such
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Here you can set the chatbot's entering message

Here you can set the chatbot's entering message
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You can set the chatbot's desired behaviour

You can set the chatbot's desired behaviour

We highly recommend you to enter a prompt here to ensure the quality of the result, as "You are directly speaking as a representative of YOUR COMPANY NAME. Speak in first plural form. Try to act as human as possible."

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Click on "Create" to save your chatbot

Click on "Create" to save your chatbot
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You can access and edit your chatbot by opening the Chatbot list.

You can access and edit your chatbot by opening the Chatbot list.
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To be sure about the response quality and the chatbot design, You can test any chatbot on real conditions.

To be sure about the response quality and the chatbot design, You can test any chatbot on real conditions.
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Select the domain on which you want to test the chatbot and click on the "Preview" button.

Select the domain on which you want to test the chatbot and click on the "Preview" button.
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The website is displayed, as well as the chatbot. Click on the bottom right icon to open the chatbot.

The website is displayed, as well as the chatbot. Click on the bottom right icon to open the chatbot.
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Enter a question for your chatbot and wait for his response.

Enter a question for your chatbot and wait for his response.
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When your chatbot is ready, copy the code and install it to your website(s). This code works with all the web interface. For example, You can apply it on your Wordpress website with a plug-as WPCode (Full explanation - Method 1).

When your chatbot is ready, copy the code and install it to your website(s). This code works with all the web interface. For example, You can apply it on your Wordpress website with a plug-as [WPCode](https://wordpress.org/plugins/insert-headers-and-footers/) ([Full explanation - Method 1](https://jetpack.com/blog/how-to-add-javascript-to-wordpress/)).